sx77 Privacy Policy – Your Data, Explained

sx77 takes the privacy of its players seriously. This policy explains in plain language what personal information the platform collects, how that information is used, and what choices you have as a player. It applies to all data collected through the sx77 website, mobile app, and any communication you have with the support team.

This Privacy Policy should be read together with the Terms and Conditions, which govern the overall use of the platform. If anything here conflicts with the Terms and Conditions, the Terms and Conditions apply.

If you have questions about anything in this policy, the support team is available through the contact details at the bottom of this page.

sx77 collects personal information in several ways: directly from you when you register or contact support, automatically when you use the platform, and from third parties during identity verification. Here is a breakdown of what we collect and when.

The data sx77 collects is used for specific, legitimate purposes. We do not use your data in ways that go beyond what is described here without your knowledge.

• Account management: Creating, maintaining, and securing your player account, including login authentication and OTP verification.
• Transaction processing: Handling deposits and withdrawals in PHP via supported local payment channels, verifying payment details, and maintaining accurate financial records.
• Identity verification: Conducting KYC checks to confirm your identity and age before processing withdrawals, as required by our compliance obligations.
• Fraud prevention and security: Monitoring account activity for suspicious behaviour, protecting against unauthorised access, and investigating potential breaches.
• Responsible gaming: Monitoring play patterns to identify potential problem gambling behaviour and applying player-requested limits or exclusions. Visit our Responsible Gaming page for more information.
• Customer support: Responding to your enquiries, resolving disputes, and maintaining records of communications.
• Platform improvement: Analysing usage data to improve the performance, design, and features of the sx77 platform.
• Legal compliance: Meeting obligations under applicable laws, including data retention requirements and responding to lawful requests from authorities.

sx77 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.

sx77 does not sell your personal information. We share data only where necessary and with parties that are bound by appropriate data protection obligations.

• Payment processors: To facilitate PHP deposits and withdrawals via local banking and e-wallet channels. These providers receive only the data needed to complete transactions.
• Identity verification providers: Third-party KYC and document verification services used to confirm player identity during the verification process.
• Technology and infrastructure providers: Cloud hosting, data storage, and platform security providers who support the operation of the sx77 platform.
• Fraud and security services: Providers that help detect, investigate, and prevent fraudulent activity on the platform.
• Legal and regulatory authorities: Where sx77 is required by law, court order, or regulatory obligation to disclose information, we will comply with such lawful requests.

All third parties with whom data is shared are required to handle that data securely and only for the purposes for which it was shared. sx77 does not authorise third parties to use your data for their own marketing or unrelated purposes.

Know Your Customer (KYC) verification is required before your first withdrawal is processed on sx77. This process involves submitting a valid Philippine government-issued ID – such as a PhilSys ID, driver's licence, or passport – along with a clear selfie for liveness confirmation. Additional documents such as proof of billing address may be requested depending on your account activity.

KYC is a standard requirement for online platforms that handle financial transactions. It protects players by making it harder for others to access or withdraw funds from your account without authorisation, and it helps the platform comply with applicable anti-money laundering obligations.

If KYC verification is not completed within a reasonable timeframe when requested, sx77 may temporarily suspend withdrawal access until the process is finalised. Account registration and gameplay are separate from the withdrawal verification step.

sx77 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players interact with it. Cookies are small text files stored on your device when you visit the site or use the app.

The types of cookies used on sx77 include:

• Essential cookies: Required for the platform to function. These handle session management, login authentication, and security checks. The platform cannot operate without these.
• Functional cookies: Remember your preferences such as language settings and layout choices to improve your experience across sessions.
• Analytics cookies: Collect anonymised data about how players navigate the platform – which pages are visited, where sessions end, and which features are used most. This data is used to improve the platform.

You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies will affect the functionality of the platform and may prevent you from logging in or completing transactions.

sx77 does not use cookies to track your activity on third-party websites or to build advertising profiles.

sx77 uses industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. These include SSL/TLS encryption for all data transmitted between your device and the platform, OTP-based verification for login and sensitive account actions, and access controls that limit who within the organisation can view sensitive player data.

While sx77 takes reasonable technical and organisational steps to protect your data, no system is completely immune to risk. You also play an important role in keeping your account secure:

• Use a strong, unique password for your sx77 account.
• Never share your password or OTP codes with anyone, including people claiming to be sx77 staff.
• Log out after each session if you are using a shared device.
• Contact support immediately if you notice unusual activity on your account.

In the event of a data breach that poses a significant risk to player rights, sx77 will follow applicable notification procedures to inform affected players and relevant authorities as required.

sx77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

• Account data: Retained for the duration of your account and for a period after closure as required for compliance and dispute resolution purposes.
• Transaction records: Financial transaction data is retained for the period required under applicable anti-money laundering and financial record-keeping rules.
• KYC documents: Retained for the period required by applicable verification and compliance obligations, then securely deleted.
• Support communications: Retained for a reasonable period to assist with follow-up enquiries and dispute resolution.
• Usage and analytics data: Anonymised analytics data may be retained indefinitely as it cannot be used to identify individual players.

When data is no longer required, it is securely deleted or anonymised in a way that prevents re-identification.

As a player on sx77, you have rights regarding your personal data. The following rights apply, subject to applicable legal limitations:

sx77 is strictly for players aged 21 and above. The platform does not knowingly collect personal data from anyone under the age of 21. If we become aware that a person under 21 has registered an account or provided personal data, that account will be closed immediately and all associated data will be deleted.

If you believe a minor has registered on the platform, please contact the support team immediately so the matter can be investigated and resolved promptly.

sx77 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data practices. When updates are made, the revised policy will be published on this page with a new "last updated" date.

For significant changes that materially affect how your data is used, sx77 will endeavour to notify registered players through the platform or via their registered email address where practical. Continued use of the platform after an updated policy has been published means you accept the revised terms.

We recommend checking this page periodically to stay informed about how your data is handled.

If you have questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, please reach out to the sx77 support team.

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For data deletion or access requests, we may need to verify your identity before proceeding.